Send us an enquiry and our UK based support team will aim to get back to you within 1 working day.
Your order confirmation contains details of your dispatch and delivery timescale which you selected on ordering. Please check your spam/junk for your order confirmation email if you did not recieve it.
Our typical opening hours for customer service responses are Monday – Friday 9am – 4pm excluding bank holidays.
Please note: during busier periods our response time may be slightly longer. Please only submit one message as these are dealt with in date order.
If your enquiry is regarding sponsorship or affiliate collaborations, please visit www.defygaminguk.com/apply
We are closed from 4pm on Friday 20th December 2019 through to 9am on the 2nd January 2019.
🎄 All orders and messages sent after this time will not be processed until our return.
🚚 Want to know where your item is? Please check your chosen dispatch and delivery options on your confirmation email and only send us a message if your item has passed these timescales.
📦 Need a return? You need to follow our returns procedure here and use the linked returns forms at the bottom of the page. We can’t deal with it via contact us.