Contact Us

Send us an enquiry and our UK based support team will aim to get back to you within 1 working day.

Your order confirmation contains details of your dispatch and delivery timescale which you selected on ordering. Please check your spam/junk for your order confirmation email if you did not recieve it.

Our typical opening hours for customer service responses are Monday – Friday 9am – 4pm excluding bank holidays.

Please note: during busier periods our response time may be slightly longer. Please only submit one message as these are dealt with in date order.

If your enquiry is regarding sponsorship or affiliate collaborations, please visit www.defygaminguk.com/apply

COVID 19 NOTICE: PLEASE SEE OUR COVID-19 SERVICE PAGE FOR UPDATES ON POSSIBLE DELAYS. This includes Customer Service, Dispatch and Shipping. 

🚚 Want to know where your item is? Please check your chosen dispatch and delivery options on your confirmation email. Once your item is dispatched, it will be marked as complete in your account and your tracking information will be available under ‘notes’ on the order.

📦 Need a return? You need to follow our returns procedure here and use the linked returns forms at the bottom of the page. We can’t deal with it via contact us.  

How can we help?


Your Details

Let us know how to get back to you. If your enquiry relates to an order, please ensure to use the same email address the order was placed under where possible.